Kia Ora,

With the country scheduled to move to Alert Level 3 at 11:59pm on 27 April, DWC is working with other stakeholders and local service providers to look at different ways to help retailers get online, promote those already online, and to encourage Coasters to shop locally.

Moving to Alert Level 3 will allow more businesses to operate in some capacity. The shift will enable some in the retail and hospitality industries to open for delivery and contactless pre-ordered pick up – customers still cannot enter stores though.

We are currently looking at different options to help our business community operate in a contactless manner.

For retailers who already have online stores, we encourage you to share with us your website address and details. And for retailers who aren’t currently online, but would like assistance setting up an online store, please contact us. 

To get our economy back up and running we need to work together to make the most of the upcoming shift in Levels, while still maintaining social distancing and health and safety practices. Now, more than ever, is the time to support each other and shop locally.

We have also been compiling resources and guideline to help you transition to Alert Level 3 (see below). 
To help businesses begin preparing for Alert Level 3, the Government has announced an amendment to Section 70(1)(m) which will allow you to go into your business premises now to do limited, safe activities to begin preparing. (Download PDF).
Under Alert Level 3 all businesses that are permitted to resume operations will need to have a COVID-19 safety plan that sets out how they’ll operate safely. You can download a template at Worksafe

If you have any questions or need any assistance, please don’t hesitate to contact us.

Heath Milne
Development West Coast | Chief Executive


Information for businesses as we move to COVID-19 Alert Level 3.

To help West Coast businesses prepare for the shift to Alert Level 3, DWC has prepared a list of useful resources and guidelines.

Download information chart.

Golden Rules for businesses at Alert Level 3.
  1. If your business requires close physical contact it can’t operate.
  2. Your staff should work from home if they can.
  3. Customers cannot come onto your premises. Unless you are a supermarket, dairy, petrol station, pharmacy or permitted health service.
  4. Your business must be contactless. Your customers can pay online, over the phone or in a contactless way. Delivery or pick-up must also be contactless.
  5. Basic hygiene measures must be maintained. Physical distancing, hand washing and regularly cleaning surfaces. Workers must stay home if they are sick.
  6. If you used PPE in your business before COVID-19, then keep using it in the same way. If you didn’t use PPE in your business before COVID-19, you don’t need it now. This is advice for retailers, manufacturers and the service industries. Different advice applies to essential healthcare workers, border agencies, courts and tribunal staff, first responders and corrections staff.
    Visit for more advice
  7. You must meet all other health and safety obligations.

Download updated Alert Level chart 




Operating under Alert Level 3.

Business.govt provides some useful resources on what the shift in Alert Levels will look like for businesses. They address some frequently asked questions as well as provide examples of what each alert level might look like for different kinds of businesses.

Read more.


Industry specific resources to prepare for Level 3.


Primary sector businesses: Ministry for Primary Industries
Retail – Retail NZ
Mining – MinEx NZ.
Forestry – Safetree - You are the key
Construction – Construction Health & Safety New Zealand Trust


West Coast works
Directory for Coast businesses online.
DWC is working with EPIC Westport and Tai Poutini Polytechnic to create a directory of businesses operating online during Alert Level 3. If your business is operating online, please share your details with us to appear in the online directory.


Enter your details.

Getting your business online for Level 3.

If your business doesn’t have a website yet:
The West Coast has a number of talented web designers or you can set up an ecommerce store yourself with:
Facebook If your business already has a website, but no online order/payment system:
We recommend you first speak to your website company or designer to get an idea of the best approach for setting this up.

If your business wants to embed your own form of online payment and ordering onto your website (without a web designer):
If you are still struggling to set up an ecommerce site, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.


Free webinars.
We may not be able to hold our usual workshops and events during the lock down, but we will keep you posted with upcoming virtual events which have been specifically designed to support business through the impact of COVID-19. 


See webinars.